Service and Parts


Our commitment to quality and customer satisfaction has propelled R.W. Mercer Co.’s Service & Parts departments to the forefront of our industry. Our highly trained and certified team of technicians understands the importance of keeping our customers open for business and operating as efficiently and profitably as possible.  We have invested in a state of the art inventory management system to insure our technicians are carrying the parts that give them the best chance to repair your site on the first visit.  These qualities make us the first choice of manufacturers and dealers alike.

RW Mercer truck and construction worker working on a petroleum gas pump

Service Options

  • Conventional “As Needed” Service
  • 24 Hour On-Call Response
  • Third Party Remote Monitoring
  • Computer Aided Diagnostics
  • Contractual Service Agreements
  • Multiple Dispatch Points
  • Remote Diagnostics
  • Preventative Maintenance Programs
  • Tank & Line Monitoring Services


  • “As Required” Calibration
  • Contractual Calibration Agreements
  • State-of-the-Art Seraphin™ Calibration Vehicle


  • State of Michigan Certified Tank and Line Testing
  • Precision Tank Testing
  • Line & Leak Detector Testing
  • Cathodic Testing
  • “A” and “B” Operator Services
  • Stage 1 Vapor Recovery Pressure Decay Testing
  • Overfill Device Inspection and Testing
  • Sump Inspections, Cleaning and Hydrostatic Testing
  • Spill Bucket Inspections, Cleaning and Testing